As Technical Support and Inside Sales support, Russ strives to get the right information about the right products to the right people.

Russ started his career doing residential boiler refits in North Pole, Alaska. When he moved to the lower 48, Russ settled in the Portland, OR area, working as a purchasing agent for a plumbing wholesale outfit, and later an exporter for plumbing, waterworks, rebar, and auto parts.

Eventually, Russ made his way to CHC, where he has spent the last 21 years assisting clients in a variety of positions. Russ believes that great technical support comes from asking the right questions and actively listening to the needs of the client. His knowledge and experience has made him an invaluable asset to the CHC family.